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Display based on the Specified Commercial Transactions Law (mail order)

Of the products and services handled by the UttaroGENKI Store, the seller's products will be clearly stated as follows based on Article 11 of the "Act on Specified Commercial Transactions".

Distributor / service provider

B Plus Systems Co., Ltd.

Operation manager

B Plus Systems Co., Ltd.

Store manager Shozo Hattori


1-15-18 Midori, Tsurumi-ku, Osaka-shi, Osaka 538-0054

Contact information

UttaroGENKIStore Customer Service Center

Phone: 050-1746-2755 (Call charges apply)

Reception hours: Mon-Fri 10: 00-17: 00 (Summer vacation and year-end and New Year holidays will be announced separately)

Inquiries by email

Selling price

It will be posted on the web page of the product / service.

Money that the purchaser should bear in addition to the product price and service fee

  • Shipping fee (It is clearly stated on the product page for each product. (The shipping method and carrier specified by us.

  • ​​​

Payment method for product and service charges

Payment methods will be announced by displaying on the screen what is available during the ordering process on the Uttaro GENKI Store web page, or by other methods. The customer shall pay by the payment time determined by each payment method.

Types of payment methods

  • Bank transfer


Product delivery time / service provision time

We will inform you of the delivery schedule and shipping by e-mail from the Uttaro GENKI Store.


Special contract regarding product defects (responsibility for nonconformity of contract contents)

If there are any defects or defects in the product purchased from us, we will replace the product. However, if there are circumstances that we cannot exchange, we will refund you.

  • Within 8 days after the product arrives, notify us of the details of the defect, defect, etc. by the method specified by us.

  • After contacting us, we will promptly return the item to the address specified by us (the shipping fee will be borne by us).

Regarding deficiencies and defects of products and services purchased from us, we will take measures other than the exchanges, etc. specified above, unless otherwise specified in the conditions specific to the products and services (including terms and conditions). not. If there is a problem with the items delivered with the service, we will take appropriate action.


When the downloaded product cannot be played or used

If you cannot play or use the product in your environment even though it conforms to the usage specifications of the download product specified by us, we will ask you about your environment, investigate it in our company, and send you a substitute if necessary. However, we do not accept returns or refunds.

September 20, 3rd year of Reiwa

​ B Plus Systems Co., Ltd.

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